Sunset Healthcare:

• Provides free aids and services to people with disabilities to communicate effectively with us, such as:
  • Qualified sign language interpreters.
  • Written information in other formats (large print, audio, accessible electronic formats, and other formats).
• Provides free language services to people whose primary language is not English, such as:
  • Qualified interpreters.
  • Information written in other languages.

If you need these services, contact the local Sunset Healthcare Branch Administrator at the number listed in your Admissions Booklet.

If you believe that Sunset Healthcare has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Chief Compliance Officer
8285 W. Sunset Blvd. Suite # 6,
West Hollywood CA 90046
Telephone: (800) 403-1442
Email: compliance@sunsethealth.com

You can file a grievance in person, by mail, or by email. If you need help filing a grievance, our team is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at the link below, or by mail, phone, or email at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019
800-537-7697 (TDD)
Email: OCRComplaint@hhs.gov

File a complaint online at: OCR Online